Doubletree By Hilton Hotel Boston - Downtown

We came to Boston for the Marathon and the hotel was very close to all ameneties as well as the Marathon bus access, finish line, and airport. Lots of great site-seeing and shopping. All within walking distance from the hotel.

Meals and restaurant charges seemed very high. However the service was very good.

The staff was very helpful and the rooms were comfortable. We felt safe and had a pretty good experience with them.

The room's cleanliness was not great. It wasn't dirty or messy but the room smelled weird.

Extremely convenient location, reasonable price, courteous staff.

The actual layout of the hotel was very confusing. It was virtually impossible to find things until after our first night when we started to get used to it.

We enjoyed the hotel, we thought the location was great and the staff was courteous, our room was very comfortable. We enjoyed the room service very much and truly appreciated that the staff called to check in about our meal. We also thought the chocolate chip cookies were out of this world!

Our entire stay would have been excellent had it not been for the 8 am knock on our door and staff entering our room while we were still sleeping. This made us extremely upset and completely ruined our day! We absolutely would have rated everything as "excellent" had this event not taken place; it took away from our trip and away from our enjoyment of your hotel. For this reason I doubt we would use this location again.

Location was excellent for a visit in downtown Boston. Staff were friendly and helpful.

Swimming pool is a shared facility with ymca. It was closed and had it been open the ymca schedule was not family-friendly for small children. One reason we booked this hotel was for the pool for our 5 year old granddaughter.

The staff did it' best to change our room as it was not the type requested in the booking, The second room was very clean andcomfortable. Also, the location was fairly central, which made it easy to access most amenities.

The first room was slightly dated in decor and, though very clean, had a musty smell.

I lked everything. Was greeted by very friendly Front Office staff on arrival. Was given lovely warm cookie which was a lovely touch. The doulbe room was huge as was the bed and en suite. Loved everything about the place and the people too.

reception staff (the ones I interacted with most, as I didn't eat in the hotel) were excellent.

We loved being able to walk to theatres and restaurants. What's more, the T stop is right outside the door.

Excellent location and safe and close to T stop

I liked the friendliness of the staff and the speed and efficiency of the checking-in process.

Room cleanliness

Not such a nice neighborood

Good location, very clean and comfortable, helpful friendly staff,good breakfast, great to be able to use the ymca pool and gym.

I wish hotels would't tuck the top sheet in but just fold it under. Does anyone ever get into a bed which is like getting into an envelope??I Find this very annoying and it happens in all hotels I have been in. Please someone in housekeeping come up with a better way of folding the top sheet so that folks don't have to pull the bed apart before getting in and it still looks neat to meet your tidy standards.

I will not stay at this hotel again, because of it does not have free internet service. I found the charges for internet to be very expensive

Good location and staff recommendations.